Refund Policy

When We Refund

• Phone number is disconnected or invalid
• Number belongs to someone other than the listed person
• Listing contained fraudulent information
• Duplicate purchase of the same contact within 24 hours

When We Do NOT Refund

• Buyer changed their mind after seeing the number
• The person does not respond to messages (we cannot guarantee replies)
• Buyer misused the contact and was blocked
• Requests submitted after 7 days from purchase

How to Request

Email support@spicyconnection.online with your order ID and a screenshot of the issue. We respond within 48 hours.

Processing Time

Approved refunds are processed back to your original payment method within 5–10 business days.